Continuous Improvement Registers

package

This is a small post, however I believe to be one of the key tools within an RTO.
Continuous improvement is one of the key components of the Quality Strategy. Continuous improvement should be part of the day-to-day life of your organisation. However, organisations are also required to conduct (at a minimum) one internal audit annually «Read More»

The door of possibilities for developing your own RTO.

Door to possibilities

The door of possibilities of developing an RTO are many. Doing it all yourself, using a consultant, using a mentor, having someone do it all for you. Continually in my business I am approached by people who want me to prepare all the RTO material for them; place it into a beautiful box, with a «Read More»

New resources – Communication in Community Services

Another resource newly released.
Communicate and Connect – communication skills to build relationships for coordinators and team leaders in Community and Aged Care.

This resource has been developed to introduce coordinators and team leaders to the specific communication skills required to build and maintain relationships with clients and colleagues in the Community and Aged Services sector. The «Read More»

Workplace English Language Literacy and Numeracy Kit

An easy-to-use resource has been developed by by Community Services and Health Industry skills council that is available for all industries. Whilst the resource is provides specific examples for the community services area, it is still adaptable for your industry.
Available now for free download or purchase of a hard copy kit, the comprehensive Workplace English Language «Read More»

Marketing your RTO and social media

I read an interesting article today about the ownership of your LInkedIn, Facebook or twitter accounts when you leave an employer. In the cases mentioned in the article they were US based, however it is real and could happen here in Australia as well, so the principles are worth considering.
If social media is how «Read More»

RTO Continuous Improvement

We do it all the time. We update things when we get feedback, we change strategies to create effeciency and we continue to learn new ways. We are continually improving. Continuous improvement is fundamental in your RTO operations. it is the core to your business and is about understanding what are the lessons learnt; if «Read More»

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