When trying to get your employees to adhere to policies and procedures, you have hard power and soft power at your disposal. Hard power is negative motivation. This is when you intimidate employees into compliance. You issue warnings, reprimand them, and offer greater (or fewer) tangible rewards. Soft power is when you get them to follow a new process via the art of influence. Here are seven ways to do that.
Becoming a first time manager of an RTO
July 25, 2010 By Leave a Comment
A good manager manages the present, are compliance driven, are efficient, do things right, enforce the policies and regulations of the organisation, train specific skills, perpetuate consistency and quality, follow the organisations vision and react to customer problems.
The good news is you don’t need to do it alone. You can draw upon the skills of professionals or consultants to assist you in your journey.
Communicating to your employees
July 22, 2010 By Leave a Comment
Don’t you love those rumours that run like wild fire? No I don’t either, but they are sometimes hard to stop in a work environment.
When managing a team, good communication skills are vital. In fact, good communication is central to most of the important functions a manager performs—monitoring progress, receiving early warning of problems, promoting «Read More»
“In the next 90 days you could be running your own RTO and more than double the size of your business.